Vanchat Lead Capture Policy

Vanchat Lead Capture Policy

At Catalyst, we value your privacy and are committed to being transparent about how we collect and use your personal information.

As part of our on-site experience, we use a third-party chatbot service called Vanchat to enhance your shopping journey. This includes providing proactive sales support such as special discounts and promotions via pop-up messages while you browse our collection pages.

What data is collected?

When interacting with Vanchat, you may be asked to voluntarily submit your email address to receive:

• Exclusive discount coupons (e.g., our Father's Day offer)

• Early access to product launches and promotional events

Where is your data stored?

Please note: Email addresses submitted through Vanchat are stored on Vanchat’s secure servers, not directly in our Shopify store database. Vanchat is a third-party service provider with its own data handling and security practices.

How do we use your data?

Your email may be used by us to:

• Deliver the promised discount or promotional offer

• Send you future updates or offers related to our products

Is your data shared?

Your email is not sold, rented, or shared with any other third-party outside of Vanchat and our internal marketing team. We maintain strict confidentiality and use your data only for the stated purposes.

Your rights:

You can unsubscribe from future emails at any time via the unsubscribe link provided in the emails, or contact us directly to have your data removed from our marketing list.

For more information about your rights or how we process personal data, please review our full Privacy Policy.