Waterproof Case for AirPods Pro: Support Hub
Waterproof Case for AirPods Pro: Support Hub
Catalyst Waterproof Case for AirPods Pro 3rd Gen (2025), 2nd Gen & 1st GenOwner's Guide
Welcome to the Catalyst family! Your new Waterproof Case is precision-engineered to protect your AirPods Pro through any adventure. Follow these steps to ensure a perfect fit and keep your case performing like new for years.
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📦 Part 1: Flawless Installation
A perfect fit starts with a clean slate. This ensures no dust is trapped and the IP67 seal performs optimally.
🧹 Method 1: Squeeze-to-Open Installation
- 🔍 Inspect: Ensure AirPods Pro and Catalyst case (waterproof ribs, interior) are clean, undamaged, and free of grease/debris. Use a 70% isopropyl alcohol wipe or microfiber cloth.
- 📂 Open Case: Squeeze long sides of Catalyst case to widen opening.
- 🎧 Insert AirPods: Insert AirPods Pro (front facing you, lanyard loop on right, 3 speaker holes at bottom right) into Catalyst case (carabiner at bottom left, plug tab at bottom right). Push top until flush.
- ✅ Verify Fit: Open charging plug to confirm port alignment and full seating.
- 🔒 Close Case: Secure top edge over AirPods lid to prevent opening during drops and block dust.
- 🔗 Attach Carabiner: Clip spring-loaded carabiner to corner attachment point for securing to bags or belts.
- 🎶 Remove AirPods: Peel back top edge along both sides, then lift AirPods lid to access earbuds.
- 🔄 Reinsert AirPods: Place earbuds in case, close AirPods lid, and flip Catalyst top edge over to secure.
📿 Method 2: Fold-to-Open Installation
- 📂 Open Case: Peel back top edge along both sides of Catalyst case until fully folded down.
- 🔍 Inspect: Confirm AirPods Pro and Catalyst case (waterproof ribs, interior) are clean, undamaged, and free of grease/debris. Use a 70% isopropyl alcohol wipe or microfiber cloth.
- 🎧 Insert AirPods: Insert AirPods Pro (front facing you, lanyard loop on right, 3 speaker holes at bottom right) into Catalyst case (carabiner at bottom left, plug tab at bottom right). Push top until flush.
- 🔒 Close Case: Fold top edge over both sides of AirPods lid to secure, preventing opening during drops and blocking dust.
- ✅ Verify Fit: Open charging plug to ensure port alignment and full seating.
- 🔗 Attach Carabiner: Clip spring-loaded carabiner to corner attachment point for securing to bags or belts.
- 🎶 Remove AirPods: Peel back top edge along both sides, then lift AirPods lid to access earbuds.
- 🔄 Reinsert AirPods: Place earbuds in case, close AirPods lid, and flip Catalyst top edge over to secure.
💡 FAQ: Why clean with 70% isopropyl alcohol?
- Readily available in pharmacies and stores.
- Evaporates quickly, leaving no residue on electronics.
- Effective disinfectant with optimal water content to kill bacteria.
- Safe for AirPods Pro and Catalyst case materials.
Watch Installation Video:
🧽 Part 2: Long-Term Care & Performance
Your case is built to last. Simple care keeps it looking and performing its best.
🏗️ Understanding Your Case's Advanced Construction
The Catalyst Waterproof Case features a one-piece design with premium BPA-free silicone (2.5mm thick) and a solid aluminum carabiner. This ensures IP67 waterproofing, military-grade drop protection, and secure attachment.
🌟 Safe Cleaning Instructions
- 🧼 Regular Cleaning: Clean with a soft cloth, mild soap, and water as needed.
- 🦠 Disinfectant Wipes: Use EPA-approved 70% isopropyl alcohol wipes.
- 💧 Rinse After Disinfecting: Rinse with water to remove residue.
- 🚫 Avoid Abrasives: Do not use rough sponges or harsh scrubbing pads to prevent micro-scratches.
🔧 For Everyday Cleaning (Removing Dirt, Dust, Fingerprints)
- 🎧 Remove AirPods: Remove AirPods Pro from the case for thorough cleaning.
- 🧼 Use Mild Soap: Wash with a soft cloth or sponge using dish soap and lukewarm water.
- 🪥 Clean Crevices: Use a soft-bristled toothbrush for hinge and charging plug areas.
- 💨 Rinse and Dry: Rinse thoroughly, pat dry with a lint-free towel, and air dry completely.
🦠 For Disinfecting (Killing Germs and Bacteria)
- 🧽 Clean First: Follow everyday cleaning steps to remove dirt and oils.
- 🧴 Use Alcohol Wipe: Wipe with 70% isopropyl alcohol for effective disinfection. A diluted solution of white vinegar (1 part vinegar to 3 parts water) can be used for deep cleaning and sterilization.
- 🔄 Wipe All Surfaces: Cover inside and outside surfaces.
- 💨 Air Dry: Alcohol evaporates quickly; no rinsing needed.
⚠️ Important Safety Note:
Avoid bleach, solvents, or acetone-based cleaners, as they can damage the silicone. Use only mild soap or 70% isopropyl alcohol.
🔄 A Note on Long-Term Wear
With years of use, the silicone may show minor wear. The IP67 waterproofing and drop protection remain intact. Clean regularly to maintain appearance.
⚠️ Part 3: Important Considerations
Maximize longevity and performance with these tips.
☀️ Minimize UV & Sun Exposure
Prolonged UV exposure may cause slight discoloration. Avoid leaving the case in direct sunlight, like on a car dashboard.
🌡️ Avoid Extreme Temperatures
Extreme heat, humidity or cold can affect silicone flexibility. Avoid prolonged exposure to hot cars, humid environments or freezing environments.
🧴 Steer Clear of Harsh Chemicals
Avoid prolonged contact with:
- DEET-based mosquito repellents
- Solvents or adhesive removers
- Essential oils or lotions
- Bleach, solvents, and acetone-based cleaners
🆘 If Exposed to Chemicals:
Remove cash. Wash with soap and water. Dry thoroughly. Avoid flexing the case when off the AirPods.
📤 To Remove the Case:
Peel back top edge along both sides, then lift AirPods lid to remove. For reinstallation, follow installation steps.
🔗 A. Compatibility FAQs
Compatibility answers for AirPods Pro 3, Pro 2, and Pro 1 with the Catalyst Waterproof Case.
🟢 Will this case fit AirPods Pro 3?
Yes. The Catalyst Waterproof Case is fully compatible with AirPods Pro 3, accommodating its slightly larger MagSafe charging case dimensions.
Note: Elastic 2.5mm silicone ensures a snug fit without slipping.
🟡 Does this case also work with AirPods Pro 2 and Pro 1?
Yes. One Catalyst case works across Pro 1, Pro 2, and Pro 3 generations.
Tip: No need to repurchase when upgrading between Pro models.
🧲 Is it compatible with MagSafe charging?
Yes. Works with MagSafe, Qi wireless, USB-C, and Lightning charging without slowing power transfer.
Tip: Catalyst's silicone enhances coil alignment for ~40 minutes faster charging vs thinner cases.
💡 Can I see the status light while charging?
Yes. The LED status light on Apple’s AirPods Pro 3, Pro 2, and Pro 1 remains visible through the Catalyst Waterproof Case, though its position and brightness vary slightly by model.
- AirPods Pro 3: The status light is positioned higher on the MagSafe charging case. It shines through the thinner upper sealing ribs of the Catalyst case, remaining visible even with IP67 waterproof protection.
- AirPods Pro 2 / Pro 1: The LED sits lower on the case front, aligning with the thinner front-center section of the Catalyst case and appearing clearly when viewed straight on.
The LED is easily visible in Sweetheart (Pink + Hearts), Funfetti, and Glow-in-the-Dark colors. In the darker Heartthrob (Black + Hearts) case, hold the AirPods with the front facing you and tilt the top slightly away — about 20° clockwise — to see the light through the thinner rib section near the lower edge.
Tip: Apple’s charging indicators: Amber = charging, Green = fully charged, White = pairing. Visibility varies slightly by color but does not affect charging performance or waterproof sealing.
🎥 Video: Demonstrates how the AirPods Pro 3, Pro 2, and Pro 1 charging status light remains visible through the Catalyst Waterproof Case while using a USB-C cable — showing each color (Heartthrob, Sweetheart, Funfetti, Glow-in-the-Dark) under real lighting to highlight LED visibility and IP67 sealing.
🎒 Why is the lanyard loop covered in AirPods Pro 3 & Pro 2?
The built-in lanyard loop on AirPods Pro (3rd & 2nd generation) is enclosed inside the Catalyst case to maintain its IP67 waterproof seal.
Tip: The carabiner keeps your AirPods safe without compromising waterproof protection.
🔊 Why is the speaker covered in AirPods Pro 3 & Pro 2?
The speaker for FindMy sound alerts is sealed beneath a thin silicone layer that allows audio to transmit while keeping the case waterproof.
Note: This design keeps your AirPods safe from water, dust, and debris without affecting Find My functionality.
❌ Will it work with the regular non-Pro version of AirPods?
No. This case is designed exclusively for AirPods Pro 3, Pro 2, and Pro 1.
Reminder: Confirm your AirPods model before purchase. Find my model.
🛡️ B. Protection & Durability FAQs
Answers about drop resistance, waterproofing, scratch protection, and build quality.
💧 Is it really waterproof?
Yes. IP67 certified: submersible up to 1 meter for 30 minutes, fully dustproof.
Note: Rinse after saltwater or pool exposure.
✨ Is it scratch-resistant?
Yes. Premium 2.5mm silicone resists scuffs and keeps your case looking new.
Tip: Unlike hard plastics, silicone absorbs friction instead of showing scratches.
🔗 How durable is the carabiner?
Solid aluminum, spring-loaded wire-gated carabiner built to last years without bending.
Warranty: Covered for replacement if failure occurs under normal use.
⚙️ C. Functionality & Features FAQs
Questions about usability, Apple features, and case functionality.
🎵 Does it affect Active Noise Cancellation or Transparency?
No. The case only protects the charging case, not earbuds — all ANC, Adaptive Transparency, and Conversation Awareness functions remain unchanged.
Note: Audio performance is unaffected since earbuds are not covered.
❤️ Does it support AirPods Pro 3’s heart rate feature?
Yes. The case does not interfere with AirPods Pro 3’s new optical heart rate sensor feature.
Reminder: This feature is exclusive to Pro 3; not available on Pro 2 or Pro 1.
📱 Can I use it with non-Apple devices?
Yes. Pairing with Android and Windows works normally via case button access.
Note: Heart rate and advanced features require Apple devices.
🌊 D. Waterproof & Weather Protection FAQs
Waterproofing, weather resistance, and outdoor usage.
🏊 Can I swim with the Catalyst case?
Yes. IP67 waterproof rating allows submersion for up to 30 minutes at 1 meter depth.
Note: Rinse case after saltwater/chlorine exposure.
🌧️ Will it protect against rain, snow, and dust?
Yes. IP67 ensures full dustproofing and complete protection in rain or snow.
Tip: Perfect for hiking, skiing, or outdoor sports.
👜 E. Daily Use & Convenience FAQs
Practical questions about everyday use, portability, and convenience.
🔘 Is the case difficult to open and close daily?
No. The one-piece flip-top design balances daily convenience with security against accidental opening.
Tip: Use the peel-back method for smooth opening when sealed tightly.
🎒 Does it make my AirPods too bulky?
No. At 2.5mm, the silicone adds protection without unnecessary bulk, fitting easily in pockets and bags.
Note: Designed to match AirPods Pro 3’s slightly larger case dimensions.
🔗 How easy is it to attach or detach the carabiner?
The aluminum carabiner features a spring-loaded gate for one-handed operation.
Tip: Quickly clip to keys, bags, or belts without fumbling.
📦 F. Installation & Fit FAQs
Guidance for installing, removing, and ensuring a proper fit.
🧩 How do I install the Catalyst case?
Slide the AirPods case into the Catalyst case bottom first, then peel the top over the lid for a secure fit.
Tip: No adhesives are required — the snug silicone grip holds it in place.
⚖️ What if it feels loose?
Ensure the case is fully seated, debris-free, and designed for AirPods Pro 3/2/1 models.
Note: If looseness persists, contact support under warranty.
↩️ Can I remove the case easily?
Yes. Flex the silicone sides gently to lift the case off without damage.
Reminder: Designed for permanent protection, not frequent removal.
🔋 G. Charging & Power FAQs
Answers about MagSafe, wireless charging, speed, and LED visibility.
⚡ Does wireless charging work with the case on?
Yes. The Catalyst case supports MagSafe and Qi wireless charging without reducing speed.
Tip: Align case properly on charger for fastest results.
⏱️ Will charging be slower with the case?
No. Catalyst’s case materials and design promotes better heat dissipation, supporting faster charging than many thinner or rigid cases.
Note: Users report ~40 minutes faster to reach a full charge vs. other cases.
💡 Why is the charging LED dimmer?
The Catalyst case does not include an LED cutout to preserve waterproofing. AirPods Pro 3’s brighter, higher-placed LED is visible through the silicone but may appear dimmer.
Tip: Tilt slightly to see the LED more clearly.
🧪 H. Materials & Quality FAQs
Details on silicone, eco-packaging, and long-term durability.
🌱 What materials is it made from?
Made from 100% BPA-free, premium-grade silicone with a high-friction inner surface for secure fit.
Note: Safe, non-toxic, and designed for durability.
♻️ Is the packaging eco-friendly?
Yes. Eco-packaging reduces volume and lowers carbon emissions during shipping.
Reminder: Designed for sustainability and minimal waste.
🕒 How long will the case last?
Engineered for years of daily use, often outlasting the AirPods generation itself.
Tip: Many customers continue using one Catalyst case across multiple AirPods Pro upgrades.
⚖️ I. Comparison FAQs
How Catalyst compares in quality, features, and value.
💎 Why choose Catalyst over other cases?
Catalyst uniquely combines IP67 waterproofing, drop resistance, faster charging performance, and a secure one-piece design.
Value: One case provides protection and performance across AirPods Pro generations.
🔧 J. Troubleshooting FAQs
Solutions for common issues and setup problems.
🧽 My case seems loose or won't close properly.
Ensure both the hinge and inner case are free of debris and fully seated. If still loose, reinstall using the guide.
Tip: Check model compatibility — AirPods Pro 3/2/1 only.
🔋 My AirPods won't charge wirelessly.
Ensure case alignment with MagSafe ring and no foreign objects on the charger surface.
Solution: Try a direct cable connection to confirm power input.
🧩 The LED light doesn't show clearly.
The silicone diffuses the LED brightness slightly to preserve waterproofing. The light remains visible through the case.
Tip: Tilt or check in moderate lighting for visibility.
🤝 Need More Help?
For additional support, troubleshooting, or to contact our customer service team, we're here to help!
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